The article discusses the importance of process automation over artificial intelligence, suggesting that while AI can significantly impact industries, it is more likely to enhance processes such as search, analysis and sourcing that could automate up to 70% of business activities across virtually all occupations. According to McKinsey, about 50% of current work activities, representing nearly $15 trillion in global wages, could potentially be automated using existing technology such as robotics or AI by 2055. However, this shift could occur up to 20 years earlier or later, so why wait for demand? According to Eurostat, only 8% of EU businesses in 2023 will use AI in their operations. However the author argues that AI is just one way of automating workflows, not the sole solution, but other options such as cloud migration or revamping current systems. The author also suggests that a well-thought-out strategy that includes a thorough audit of your company’s data and IT infrastructure and reliable tech partnerships is essential.
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