Salesforces latest release, Agentforce, will be announced in late 2024 and allows businesses to streamline business processes across multiple domains. Agentforce is designed to be a self-contained agent capable of performing advanced workflows and interactions without direct human intervention. It is built on the Salesforce platform and uses large language models (LLMs) to make data-driven, informed decisions in real-time. Agent force agents are structured into multiple layers to function efficiently within an organization’s workflow. The company also added several unique capabilities, including 24/7 Automation, Scalability, and User Interface. Security measures include customizable AI Guardrails, role-based access controls, and audit and compliance tracking. As AI adoption continues to grow, businesses that leverage tools like Agentforce for business efficiency and lower costs.
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