The article discusses the importance of comprehensive change management and leadership training programs for organisations leading in GenAI and Automation. Successful organisations invest in these programs to equip senior leaders and operational managers with skills to navigate the complexities of organizational change, address employee concerns, and build consensus around the benefits of automation. These include training on communicating the vision and benefits of automation effectively, identifying potential resistance to change, building strong relationships with employees, developing effective change management strategies, and utilising proven change management methodologies to plan and execute change initiatives. The article also notes that by investing in change management, organisations can ensure their automation initiatives are technically successful and socially and culturally sustainable.
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