Digitalization and AI-powered automation are two key technologies that enable businesses to streamline, reshape, and discover new opportunities. Digitalization involves transforming traditional digital workflows and integrating digital technologies into every aspect of a business. AI automations integrate intelligence into modern or automated systems, unlike traditional automations. These tools can increase efficiency and productivity, reduce human errors and save time. They can also help companies lower operational costs. However, there are challenges such as job displacement and a lack of trust in AI-decision making. The rapid pace of AI development often exceeds current regulations, and there are concerns about data privacy and security. There are also concerns about job disruption and a gap in skills required to stay relevant in the workforce.
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