Twilio to Wrkflow

david

Hello again. I have setup a phone number on Twilio and set it up to trigger a Wrfklow using the webhook. I'm using Twilio's "Incoming Message Webhook" feature, and this part works well. So whenever a call or sms is received on the phone number, it launches the Wrkflow via webhook.

Question, how do I get the content from the http post from Twilio?

DylanPammett

Hi David,

To capture the incoming data coming from the Twilio post call to the Wrkflow webhook you can add a launch parameter to the Wrkfow in the rocketship called body with the data type "Text (Long) this will capture any data that is sent to the Wrkflow Webhook.

Also, it looks like the data being sent by the "Incoming Message Webhook" from Twilio is a Base64 encoded string. You can use the Convert text to and from Base64 Wrk Action to convert the encoded value into readable text.

Note it looks like the incoming text is in a URL parameter format. If you would like to further break down the incoming text to be used into your Wrkflow you can convert the URL parameter format into a JSON object with a few Wrk Actions.

Convert text to and from Base64 (Convert Base64 to Text)
Conversion type: Base64 to plain text
Conversion text: {{Step Launch - body}}
Replace text based on regex pattern (Extract Key Value Pairs to "{KEY}": "{VALUE}"& format)
Content: {{Step 1- Converted Text}}
Regular expression: (([^&=]+)=)(([^&]*)((&)|$))
Replace value: "\2":"\4"\6
Create variable (Copy result to Wrapped Text data library item)
Content to copy: {{Step 2 - Edited text}}
Field name: Wrapped Text
Fields to capture: Wrapped Text
Replace text based on regex pattern (Replace & with ,)
Content: {{Step 3- Wrapped Text}}
Regular expression: (.+?)&
Replace value: \1,
Retrieve values from JSON (Extract values from JSON object)
JSON text: { {{Step 4 - Edited text}} }
JSON Path: $.Body
Fields to capture: Body

david

Thanks for the comprehensive answer and the foresight on the next step. Adding the 'body' launch parameter got the pay load from Twilio. It was indeed base64 so the Wrk Action to convert it to text was needed.

With this I managed to get messages, SMS, and calls sent to a Twilio phone number to the Wrkflow, where I can send it to wherever I want including Slack.

p.s: Twilio has its own http request that can technically send those to Slack for example, but it's limited and uses deprecated methods to connect to Slack in this case. I get to use OAuth to connect to Slack, which is great.