The introduction of AI has increased the power and impact of enterprise automation, but the processes these automations are empowering have also grown in complexity. The article suggests that agentic automation, combining agents, robots, AI, and people, can automate even the longest, most complex processes end-to-end. This could transform businesses into more autonomous and productive businesses while enhancing customer and employee experiences. Agents are more flexible and powerful than robots, but need humans to monitor their performance, approve, and improve their work. The report suggests that agents and robots can work together to automate long, complex enterprise processes. It also suggests that in the future, robots will perform crucial left-brain tasks like data gathering, entry, and migration, while agents will perform the creative right-brain work by robots. The author also highlights that businesses need to trust and operate autonomously and operate without interference from existing systems. The study by UiPath surveyed 250 U.S. IT executives with revenue over $1 billion and found that 37% already use agentic AI and 93% are interested in exploring it. However, challenges include security, development complexity, integration, and data quality, and cost implementation, and integration integration.
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