Business Process Automation (BPA) is defined as the use of technology to facilitate the automation of difficult business processes or functions with less human intervention required. The goal is to improve operational efficiencies and set employees free for strategic initiatives within the organization. The future of BPA is dependent on emerging technologies such as AI-driven automation, which will enable organizations to automate routine tasks and complex decision-making processes through predictive analytics and intelligent insights. Hyper-Automation, which involves orchestrating multiple automation technologies to maximise efficiency across all business functions, is also becoming a trend. Looking ahead to 2025, the adoption of Intelligent Automation will increase, with 80% of organizations expected to deploy intelligent automation strategies. As automation grows, so does the need for robust security measures to protect sensitive data. The focus will be on creating intelligent systems that adapt to changing business environments.
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