Enterprise process automation (EPA) solutions combine intelligent document processing (IDP), robotic process automation, and business process management (BPM) into one solution infused with the power of artificial intelligence. These solutions can revolutionize business processes and operations by automating repetitive tasks like document processing and data entry with the use of natural language processing (NLP) or AI/ML algorithms to handle customer interactions without human intervention. These tools can improve efficiency, increase accuracy, and reduce costs. The GigaOm Key Criteria report provides a structured assessment of the sector across five factors including benefit, maturity, urgency, impact, and effort. It also provides an overall Sector Adoption Score of 4.4 out of 5, with 5 indicating the strongest possible recommendation to adopt. The report also identifies vendors and products that excel in these criteria.
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