Alexandre Wentzo, CEO at iGrafx, has discussed the transformative power of process automation in fostering flexible work environments. Wentzo explains that process automation, bolstered by AI and machine learning, is transforming the way we work, particularly in hybrid and remote settings. Process automation can map out entire workflows and identify areas where time and resources are underutilized or wasted, allowing managers to redesign processes that are better suited to the hybrid model. The human aspect of process automatitude is also noted as its most compelling benefit, helping employees focus on tasks that are intellectually stimulating and rewarding, leading to a healthier, more vibrant workplace culture. The transition to an automated workplace should be governed by a thoughtful balance between business functions and employee engagement.
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