The financial sector is undergoing a significant transformation driven by the rapid adoption of advanced automation technologies. A McKinsey survey predicts that a second wave of automation and artificial intelligence (AI) will emerge in the next several years due to increased capacity and human concentration on higher-value jobs and projects. This shift towards automated work requires banks to adopt a strategic approach and create new procedures for automated work. The benefits of banking automation include reducing operational costs, improving efficiency, and enhancing customer experience. A recent study by McKinsey found that banks using automation technologies have seen an average cost reduction of 20-30%. These savings can be reinvested into new initiatives or improve customer engagement. Automation also enables banks to offer personalized services based on customer data.
Source
This post was brought to you by Wrk. Our bot looks for news related to automation and post daily.
