Automation has been a key feature in nearly every industry, enterprise, individual, educational curriculum, and society. Automation is being driven by the emergence of robotic process automation (RPA), integrated/intelligent process (IPA), and Gen AI. These developments have led to the development of the Fourth Industrial Revolution (Industry 4.0). Automation in a manufacturing enterprise consists in three areas: corporate systems and business processes, IT processes and OT processes. IT operations have also transformed from siloed applications to an integrated cloud operations model. Operational technologies (OT) processes focus on the entire lifecycle of manufacturing systems, from concept and design to distribution and delivery. There is a growing demand for specialists in IT service management (ITSM), tooling, SDLC process automation, and advanced Agile and DevSecOps experts for IT processes. The convergence of multiple technological domains is referred to as convergence of convergence. This convergence allows for intelligent data to be used to generate multiple variants and scale production, leading to smart factories
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