Intelligent automation is transforming the BFSI (Banking, Financial Services, and Insurance) sector by streamlining operations and enhancing efficiency. The use of advanced data analysis and intelligent automation can provide actionable insights into business operations, customer behavior, and market dynamics, leading to improved service quality and increased customer satisfaction. ITC Infotech has been a key service provider to the BfsI vertical for over two decades. The company leverages intelligent automation with its Trinity framework to deliver superior technological solutions and related services. Key technology pillars include Artificial Intelligence (AI), Math, statistics & technology combined to manage volumes of data and extract meaningful insights. The convergence of technologies has expanded the horizon of solutions such as process mining, Intelligent Document Processing (IDP), Contextual Content Generation / Summarization, and loan Origination. The firm is integrating GenAI across its suite of automation products and platforms to provide next-generation solutions.
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