Devin Gharibian-Saki, SVP of strategic automation at Redwood Software, discusses how enterprises can maximize the value of automation in todays complex world. He suggests that an automation fabric, a framework that seamlessly connects various automation tools, processes and data sources, is a central nervous system that enables seamless communication and collaboration among disparate business activities, applications, and environments. The goal of this is to make processes within enterprises better and reduce headaches for the workforce delivering the service or product. The role of automation has been increased due to the complexity of business operations. Ghribian Saki suggests that businesses should consider the impact of automation on employees and customers, as they can get better products or services faster or more transparent.
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