The article discusses the future of hyper automation in business development, with predictions that hyper automation will continue to drive transformative alternatives throughout industries. Hyper automation combines superior technology like artificial intelligence, machine learning (ML), robot process automation (RPA), and low-code platforms to automate as many business and IT processes as possible. Process discovery tools are becoming increasingly sophisticated, allowing companies to map and optimise workflows without human input. The article suggests that by 2025, robotic process automation will become more adaptable and intelligent with AI, enabling systems to manage unstructured data and make complex decisions. Low-code and no-code platform platforms democratise automation by allowing more employees to participate in digital transformation projects. The increasing volume of unstructure data like PDFs, emails, and scanned documents presents challenges for organisations, leading to autonomous workflows that adjust based on real-time data, facilitate intelligent decision-making, and eliminate human intervention in daily operations. By 2025, Intelligent Document Processing (IDP) will be a crucial component of hyper automated initiatives, particularly in sectors like finance, healthcare, and legal services. The report also highlights the integration of IoT and hyper automation, creating new ways to optimise supply chains, improve asset management, and predictive maintenance. The Internet of Things (IOTA) can prevent organisations from making premature decisions and streamlining operations. The author concludes that hyper-personalisation will lead to hyper-automated customer data and streamline operations.
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