The use of AI and Business Process Automation (ASP) to enhance businesses success in business operations has been a key feature in many industries since its inception. These tools have been used to perform human-like activities and enable businesses to tap into their potential. While most businesses are eager to adopt AI and automation, some are still in the exploration phase. According to Forbes Advisory, 56% of companies use AI to enhance and excel in their operations, 51% use it to tackle cybersecurity threats and fraud detection, and 40% of businesses are using it for inventory management. The business process automation market is expected to reach 19.6 billion US dollars in 2026. It is estimated that 69% of all managerial tasks will be fully automated by the end of 2024. The future of AI technology is also predicted to include more advanced versions of the Internets Things (IoT) technology that is gaining popularity and improve efficiency, security, and customer experience. As these technologies evolve, businesses will now adopt them to gain competitive edge in an increasingly digital world.
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