Branch Insurance has partnered with Kyber, an AI-driven technology provider, to optimise its claims notification process. This partnership was in response to Branch Insurances need to improve efficiency in managing claims correspondence as the company continues to grow. The manual process of drafting and sending claims notifications became unsustainable, leading Branch to seek a more streamlined solution. Kyber’s platform offers a suite of advanced tools for claims correspondence, including an automated drafting feature that reduces the time spent on drafting by over 60%. The platform also includes real-time collaboration capabilities and supports regulatory compliance. Since implementing Kybers technology, Branch has reported significant productivity improvements and increased response times and customer satisfaction.
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