Information Services Group (ISG) analysts predict that one half of all enterprises will use integrated intelligent automation technologies to enhance digital efficiencies by 2026. The ISG Buyers Guides™ for Intelligent Automation, produced by ISG Software Research (formerly Ventana Research), predict that many enterprises will utilise intelligent automation to connect disparate applications and systems across public and private cloud computing environments. This will enhance efficiency, reduce errors, enhance decision-making, and allow human workers to focus on complex, problem-solving activities. ISGs Buyers Guide™ also suggests that only one in five enterprises will continue to use generative AI (GenAI) to analyze patterns and generate insights leading to improved business outcomes. The report also emphasizes the need for CIOs and IT leaders to consider factors such as compatibility and integration with the technology infrastructure, data availability and quality, ROI and financial impact and organizational readiness.
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