Hi @Product , We have a launch that is not completing properly because of 2 stuck jobs. Launch: https://account.wrk.com/v2/dashboard?client_id=48&wrkflow=54859&panel=launches Both jobs are 'Web - Check if a web page contains a video'. Here is the metabase query showing the 2 stuck jobs: <a href="https://metabase.wrk.com/question?objectId=e68d3580-1def-44dd-a1d7-89dcff43b6f2#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" rel="ugc noopener nofollow" target="_blank" rel="ugc noopener nofollow" target="_blank">https://metabase.wrk.com/question?objectId=e68d3580-1def-44dd-a1d7-89dcff43b6f2#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 The third incomplete job in the query is just an 'Export', so it makes sense why that one is not complete yet. I have tried opening both jobs in the wrkstation to cancel the reservation, as well as pausing and then resuming the launch, but neither of those worked. Can we please take a look to see why these 2 jobs are stuck? Please let me know if more information is needed or if I should flag this for Eng. Thanks!

Launch stuck on 2 incomplete ' Web - Check if a web page contains a video' jobs

JasonZak

Hi @Product,

We have a launch that is not completing properly because of 2 stuck jobs.

Launch:
https://account.wrk.com/v2/dashboard?client_id=48&wrkflow=54859&panel=launches

Both jobs are 'Web - Check if a web page contains a video'. Here is the metabase query showing the 2 stuck jobs: https://metabase.wrk.com/question?objectId=e68d3580-1def-44dd-a1d7-89dcff43b6f2#eyJkYXRhc2V0X3F1ZXJ5Ijp7ImRhdGFiYXNlIjo0LCJsaWIvdHlwZSI6Im1icWwvcXVlcnkiLCJzdGFnZXMiOlt7ImZpbHRlcnMiOltbIj0iLHsibGliL3V1aWQiOiJlNjMwZWRiMC1lN2QyLTRmMGQtOGI3NS01YzdjMGQ3NzQ3YTcifSxbImZpZWxkIix7ImJhc2UtdHlwZSI6InR5cGUvQm9vbGVhbiIsImVmZmVjdGl2ZS10eXBlIjoidHlwZS9Cb29sZWFuIiwibGliL3V1aWQiOiJlN2EwY2QwNS03YWE4LTRiZDYtOTQwMC02OTQzNjM2OGI3ODUifSwyNDldLGZhbHNlXSxbIj0iLHsiZWZmZWN0aXZlLXR5cGUiOiJ0eXBlL0Jvb2xlYW4iLCJsaWIvdXVpZCI6IjdiMTlhMDYzLTA1ODQtNGUzOS1hNTQwLWQ1NjM5YzUwOTIwZSJ9LFsiZmllbGQiLHsiYmFzZS10eXBlIjoidHlwZS9CaWdJbnRlZ2VyIiwiZWZmZWN0aXZlLXR5cGUiOiJ0eXBlL0JpZ0ludGVnZXIiLCJsaWIvdXVpZCI6IjQzMWM4ZTc3LWYwNzMtNGU4NS1hMTc0LTUyMmMxNGIxM2MyNiJ9LDYyOV0sMTc0MjQ3OV1dLCJsaWIvdHlwZSI6Im1icWwuc3RhZ2UvbWJxbCIsIm9yZGVyLWJ5IjpbWyJkZXNjIix7ImxpYi91dWlkIjoiMmVmNGYyZjMtZWVmZi00YWFiLThhMjItMGYwMDM3OTNkOGM4In0sWyJmaWVsZCIseyJiYXNlLXR5cGUiOiJ0eXBlL0RhdGVUaW1lV2l0aExvY2FsVFoiLCJlZmZlY3RpdmUtdHlwZSI6InR5cGUvRGF0ZVRpbWVXaXRoTG9jYWxUWiIsImxpYi91dWlkIjoiY2YxYjVhZmQtZDk5Ny00YjY0LWJkMzMtZTJhZTJkMmRlNWM5In0sMjQ4XV1dLCJzb3VyY2UtdGFibGUiOjU3fV19LCJkaXNwbGF5IjoidGFibGUiLCJ0eXBlIjoicXVlc3Rpb24iLCJ2aXN1YWxpemF0aW9uX3NldHRpbmdzIjp7fX0=

The third incomplete job in the query is just an 'Export', so it makes sense why that one is not complete yet.

I have tried opening both jobs in the wrkstation to cancel the reservation, as well as pausing and then resuming the launch, but neither of those worked.

Can we please take a look to see why these 2 jobs are stuck? Please let me know if more information is needed or if I should flag this for Eng.

Thanks!

Nick

@JasonZak Thanks for bringing this up, we're looking into it.

JasonZak

@Nick The launch in question has now completed. I am not sure if you fixed it, or if the platform issue and subsequent restarts by Eng did it, but just wanted to let you know so you don't spend time on it needlessly. Thanks!