@Product Hi folks, just wanted to flag this to see if there is anything more that can be done to mitigate these.
Our Boast Capital launch yesterday ran into an after hours ITC.
WF: https://account.wrk.com/v2/designer/1c1609e5-b918-42e1-a6c1-33bcddbe2c2d?wrkflow_id=60753
Launch: https://account.wrk.com/v2/dashboard?client_id=5696&wrkflow=60753&panel=launches&launch=1725041
Failed job: https://portal.skillpack.io/wrkstation/a70f7eb7-ccbd-489b-bb5c-95d1f76315ed
This was for a 'Retrieve data from a row' job that ended in ITC with the following error:
Outputs
errorMessage: Download Error. There was an error downloading the file. Status code: 503, Response:
I believe that the WA would normally retry this type of error? I guess in this case all the retries were unsuccessful. I just want to see if we still have that retry mechanism in place. If so, is there anything else that can be done to mitigate this type of error, even though it is random and potentially not within our control? Please let me know if any additional context is required. Thanks!