Auto solve a CAPTCHA on a website - No result despite CAPTCHA being present

Mitch Dale

Hey @Product,

My WF Create transactions in Sage Online is a web RPA WF that runs daily.

The WF starts by opening a browser session at the site https://app.sbc.sage.com/ with the Canada - Residential proxy. I have a check immediately after to see if there is a CAPTCHA. Most of my runs have not had it, but in today's run there was one. I have a 'Auto solve a CAPTCHA on a website' WA immediately after with the session ID configured, and despite there being a CAPTCHA on the website this run, the job is returning a 'No result'.

https://portal.skillpack.io/wrkstation/50bd5d52-365e-4e5f-90c6-52d509b0b0fc

Is the 'Auto solve a CAPTCHA on a website' WA capable of clicking the 'I'm not a robot' checkbox?

Dylan

Mitch Dale I took a look at your workflow.

Although you have the Auto solve a CAPTCHA on a website Wrk Action in place, the “Load CAPTCHA solver?” input on your Open a Browser session action is set to false.

That flag needs to be enabled for the CAPTCHA solver to be injected into the session. Without it, the Auto Solve CAPTCHA action will return No result, even if a CAPTCHA is present on the page.

If you set Load CAPTCHA solver? = true when launching the browser session, the Auto Solve CAPTCHA action should be able to detect and interact with the “I’m not a robot” checkbox when it appears.

Let me know if you still see issues after flipping that setting.

Mitch Dale

FYI closing that session and launching a new run with a new session worked i.e. there was no CAPTCHA the second time.

Mitch Dale

Thanks @Dylan, I set that toggle to true in the 'Open a browser session' WA. I'll report back if I encounter any issues/no results with the 'Auto solve a CAPTCHA on a website' WA