Email Invalid Error for send Wrkflow email notification when emails are valid.

Leeann

Hello,

I'm getting an Email Invalid Error for this WA despite the emails being valid:
Launch ID: 349743601004544
Account name: 5775
Wrkflow: Daily Transcript Report Email (ID: 47512)
Launch name: Scheduled Run

Execution ID: 19b3fd91-5693-4df2-87e4-eda3267fda3c
Reconfirmed WA Execution ID: dd90830c-a9ab-4fe5-a3fd-d84b6d870b65
Switched to text email input Execution ID: 3957fafa-366a-45dd-a3db-1bfabf89ac38

It works when only 1 email is present:
Execution ID: a6f9d5ff-2bdc-4275-8919-b1dd44e17869

3/4 emails were valid, 1 was not.
I thought it would send the email to all valid recipients but let me know if this is expected behaviour.

Non-urgent, I'll do a work around so the email is sent out
@Product

Nick

@Leeann We are looking into this and discussing it internally. The validation for this action is in place because we are sending these emails from our domain. Sending to a bunch of mailboxes that bounce will impact our domain reputation so we do a validation to stop that from happening in advance.

Are you able to send this email manually? Do you get a bounce back from one of the email addresses?

Leeann

Nick

One email was indeed invalid, and bounces when an email is sent manually.

In this particular case there was a typo, but there could be other cases like when a person on the list is no longer with the company.