IT Operations Automation, or IT operations, is a tool that standardizes, streamline, and automates routine IT operational tasks and workflows that were previously performed manually. It allows IT teams to efficiently address these demands while saving resources for other strategic initiatives. The use of this technology can include automating repetitive, labor-intensive tasks and allowing IT teams more to focus on more strategic, value-addive work. The benefits of IT operations can be found across various industries, with studies showing that automation can improve IT staff efficiency by 30-50% and lead to higher employee productivity and engagement. There are different types of automation used in IT operations that target different areas of the IT landscape.
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