The article discusses five steps for HR process improvement, including documenting the process as it exists and identifying errors, inefficiencies and redundancies in the process. Process mapping is one of the most common ways HR functions document a current-state process, often through workshops with teams executing them. Prioritize improvements for steps that are poorly executed or unnecessary, and design a future state to ensure that automation supports a process already efficient and sustainable. The article also outlines a five-step framework for planning the process for automation. The goal is to design the right technology and make sure people are ready for change rather than introducing new tools.
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