Skan AI has released its Agentic Process Automation Manifesto, a set of principles for building AI agents that actually work in the enterprise. The principles were developed from over fifty real-world deployments at some of the worlds largest enterprises. The Observation-To-Agent (O2A) platform, Skan AI, observes every click, keystroke, workaround and judgement call across your tech stack. These principles aim to provide a living system of record of process execution, providing full context about variations, compliance requirements, and exceptions. The O2A platform observes how humans actually work and provides a living blueprint for AI agents to execute complex processes from start to finish. The six principles include Telemetry over assumptions, integration into existing systems, models, and controls without rip-and-replace.
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