HTF MI has released the Global Service Delivery Automation Market Study, a comprehensive analysis of the market, which covers over 143 pages and includes a CAGR of 20.1% from 2025 to 2032. The study predicts that the market will expand from USD 10.28 billion in 2025 to USD 60.00 billion by 2032, driven by the use of AI, robotic process automation, and other digital tools to streamline operations, reduce errors, and improve service delivery speed. The market is expanding rapidly due to digital transformation, AI advancements, and cloud migration. However, integration complexity, skill shortages, and security concerns remain challenges. The report also highlights opportunities for industry-specific solutions, partnerships, and value-added services. It also highlights the rise of cloud-native and SaaS-based automation platforms over on-premise systems. The research was conducted through various segments and sub-sections of the Service Delivery Autoation market.
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