Artificial Intelligence (AI) is being used as a key enabler of digital transformation in business processes, helping businesses operate more efficiently and reduce costs and improve customer experiences. Unlike traditional methods, AI systems can analyze large datasets, learn from patterns, and make predictions that allow businesses to stay competitive in increasingly dynamic markets. The implementation of AI in businesses brings several advantages, including cost reduction, increased efficiency, and increased customer satisfaction. AI can also identify hidden patterns, make predictions, and support real-time decision-making. Despite these advantages, businesses face challenges such as costs and timelines, with significant upfront investment and significant data governance.
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