Business Process Automation (BPA) is a form of technology that automates a complete business process, without constant human involvement. Unlike traditional automation, BPA connects and automates every step in a workflow, using AI to identify conditions, handle exceptions, learn from past behavior, and make complex decisions. This is particularly beneficial for SMEs as they have limited employees and fewer resources to manage multiple tasks. Cloud-based BPA software has become more affordable and can offer tailored plans for small and medium-sized businesses. BPA also helps in employee onboarding and standardizes the basic experience each employee will have. The use of business process automation can significantly increase an SME’s efficiency and keep stock levels stable and trackable.
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