UiPath has modernised its enterprise resource planning (ERP) system with Deloitte, using agentic automation technologies to replace fragmented systems, delayed revenue recognition, and complex multi-GAAP reporting processes. The project, named Customer Zero, was designed to address the operational challenges faced by UiPath amid rapid business growth and increasing global complexity. Unlike standard ERP deployments, the initiative integrated the companys own automation platform into the ERP transformation process. This strategy enabled the streamlining of SAP data migration, enhancement of system integrations, and removal of manual bottlenecks throughout core finance operations. The company reported a clean core rate of 93% and 60% of test cases automated, reducing the strain on business users and speeding up deployment times. The next step is to empower AI agents to manage complex enterprise workflows, orchestrate decision-making across SAP and other systems.
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