The article discusses the importance of DevOps for digital transformation, with the author suggesting that the role of AI in business operations can introduce complexity, risk and fragmentation if not implemented correctly. The author also highlights the need for organizations to manage an average of 50 endpoints to execute tasks in their business, a 19% increase over the past five years. This has led to a significant increase in process complexity, with over three quarters of organizations expressing a lack of control over process complexity and increased regulatory demands. As AI becomes more embedded in decision-making, organizations need clear oversight into how models are trained, deployed, and maintained. The article also suggests that organizations must embrace process orchestration as a core part of their business strategy and implement a strategic, orchestrated approach to tame complexity and accelerate operational transformation.
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