Automation is becoming a routine IT task to become a race to a more efficient finish line, with challenges such as company politics and AI. Muhammad Nabeel, CIO at Begin, Pakistan, suggests that any CIO or head of technology must incorporate the AI factor into their efforts. Other challenges include integration spaghetti, training gaps, and hidden costs. The author also notes that new data privacy regulations like the European Unions General Data Privacy Regulation and AI transparency laws mean CIOs must vet tools for compliance and ethical design. However, the author warns against underestimating the importance of data quality in automating processes. The article also discusses the potential for data manipulation to be a significant issue for businesses.
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