The article discusses the importance of using Salesforce to enhance business processes in an organization. This article provides an overview of the main ways to automate tasks in Salesforce. The use of these tools can include interactive experiences and behind-the-scenes automation, which are often unique to each organization. These tools can save hundreds of person-hours over the course of a year by automating tasks such as creating work orders after a deal closes or creating data that needs to be entered in one form. The author suggests that using these tools to save users time and improve the quality of your data.
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