IT departments are rapidly transitioning from reactive troubleshooting to predictive and autonomous operations, with the rise of AI, machine learning, and automation platforms fuelling this shift. Predictive IT management can enable IT teams to anticipate issues before they occur, reducing downtime and disruption. AI and ML are the backbone of predictive IT, processing vast datasets to detect anomalies, recommending optimization and even trigger automatic responses. Cloud-native automation tools like Terraform, Ansible, and AWS CloudFormation are essential for these purposes. Future IT Automation is predicted to include the Democratization of AI and stricter security integration, including threat hunting and automated response. Investing in AI, AIOps, and RPA platforms to future-proof IT operations.
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