After eight years of efforts to automate the customs bond system in Bangladesh, only 70 out of 4,000 institutions have successfully transitioned to the new online framework. The project, initially scheduled for completion in 2021, has faced significant delays due to unprepared stakeholders, software limitations, and ongoing manual approvals. The National Board of Revenue (NBR) had previously announced that manual approvals would cease from March, but this has not occurred. The slow adoption of the automated system can be attributed to deficiencies in the software developed primarily for the ready-made garments and accessories sectors, which has caused complications for the leather industry. Despite these setbacks, NBR officials remain optimistic about achieving full automation within the current fiscal year. However, issues of harassment and corruption in customs bond activities continue to plague the industry, leading to significant annual revenue losses for the Government.
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