Robotic Process Automation (RPA) is a transformative technology that automates repetitive, rule-based digital tasks traditionally performed by humans. This enables organizations to improve efficiency, reduce errors, and lower operational costs. RPA involves the use of specialized software tools that can interact with applications, manipulate data, trigger responses, and communicate with other digital systems. These bots can be programmed to perform tasks such as data entry, invoice processing, report generation, and complex decision-making processes when combined with artificial intelligence (AI). Unlike traditional automation, RPA works at the user interface level, making it more flexible and quicker to deploy. Industry sectors such as finance, healthcare, insurance, retail, and manufacturing have adopted RPA to enhance operational efficiency. However, challenges include compliance, governance, security, and employee acceptance for successful adoption. The future of RPA is expected to be even more powerful with advanced technologies like AI, machine learning, and natural language processing.
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