Hayk Ghukasyan, chief of engineering at Hexact, Inc, has written an article on the impact of AI on business automation and decision making. He argues that AI has become a crucial tool that enhances processes, automates workflows and improves decision-making. The primary goal of AI-powered automation is to eliminate repetitive tasks, minimize errors and optimize processes. Key applications include Robotic Process Automation (RPA), Natural Language Processing (NLP), Predictive Analytics, and Autonomous Systems. While AI offers efficiency and automation, businesses must address key challenges such as bias, privacy risks, transparency and ethical concerns. GhUKasyan suggests that businesses should document AI decision making processes and make them accessible to regulators.
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