Industrial automation has been a key tool in transforming business operations, leading to increased operational efficiency and lower costs, and enhanced business productivity. This article discusses successful automation implementations across various sectors, with Siemens focusing on its hyper-automation process to improve operational performance and manufacturing effectiveness. The article also highlights the progress made by collaborative robots (cobots) in manufacturing. Siemens Digital Enterprise Suite uses IoT-enabled sensors and production equipment to provide live data that AI predictive analytics processes. The financial automation strategies of Bank of America include a system that drives complete customer service transformation using RPA technology and NLP to optimize customer dialogue and service productivity. The customer service industry and internal business operations have also benefited from this technology.
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